Terms and Conditions

My Responsibility

Confidentiality:

  • My approach to therapy is centred on trust from all parties. Everything that we discuss in sessions remains confidential.

  • The only exception to this is if I feel that the client is at serious harm or likely to seriously harm someone else and it requires me to contact medical or emergency services.

  • I may discuss sessions if required with my supervisor; however, this will be discussed with discretion of your personal information.

  • With a parent for a child under the age of 16 if I feel that it is necessary to benefit the child’s therapy, or believe the child is at risk of harm to themselves or others.

  • Any information will be stored and locked away securely and appropriately in line with my professional bodies and GDPR.

Cancellations/Rescheduling of appointments:

  • In the unlikely event of needing to reschedule appointments I will aim to give as much notice as possible. If I can provide 48 hours’ notice or more, I will reschedule your session at a time to suit you. If less than 48 hours is provided, then a full refund will also be offered.

Communication:

  • I will be available to email at laura@hypnotherapywithlaura.com, or message on 07510652217. I will always endeavour to reply as soon as possible if required, however the service I provide to my clients is during your session time, and I may not be able to reply to all emails or messages in between your sessions, but they will always be addressed.

  • Your contact information will be stored securely and not shared. I will only use this information for communications from myself regarding ‘hypnotherapy with Laura’. If you would ever like your contact information removed, please inform me, and allow 14 days for it to be processed.

COVID 19

  • I will ensure regular cleaning is in place, hand sanitiser is provided, and I will follow the current guidelines in place provided by my professional bodies made in line with the government guidelines.

 

Client Responsibility

Confidentiality:

  • If you would like your information destroyed, or contact information deleted. Please Email me written confirmation of the request to laura@hypnotherapywithlaura.com and allow 14 days for your request to be processed.

Cancellations/Rescheduling of appointments:

  • In the event of needing to reschedule appointments please aim to give as much notice as possible. If 48 hours’ notice or more is provided, I can refund/reschedule your appointment as needed. Less than 48 hours’ notice or no shows will result in a full session charge.

Communication:

  • Please email any queries to laura@hypnotherapywithlaura.com, or message on 07510652217. I will always endeavour to reply as soon as possible and call back if required, please be respectful that I run a busy practice and may not always be able to reply immediately.

Hypnosis MP3:

  • It is the client’s responsibility to ensure that the mp3 is not listened to whilst Driving/operating machinery or carrying out any tasks that require your focus.

COVID 19

  • It is client’s responsibility to notify me and reschedule their appointment if they are showing any symptoms of COVID, or have tested positive for COVID in the last 14 days.

  • I do not supply masks, so please bring your own for when/if required.